FAQ

What is red light therapy?

Red light therapy uses specific wavelengths of visible and near-infrared light to support cellular energy production. It's non-invasive, painless, and has been studied for decades in clinical settings for skin health, recovery, and general wellness.

Is red light therapy safe?

Yes. Red light therapy uses non-UV wavelengths and does not damage the skin. Our devices are designed for home use and include built-in timers and automatic shutoff. As with any wellness device, consult your doctor if you have a medical condition or are taking photosensitive medication.

How often should I use my device?

For most products, we recommend 10-15 minute sessions, 3-5 times per week. Consistency matters more than session length — a regular routine will produce better results than occasional long sessions.

When will I see results?

Most users begin noticing changes within 4-6 weeks of consistent use. Results vary depending on the individual and the area being treated.

Can I use red light therapy with skincare products?

Yes, but we recommend using your device on clean, dry skin. Apply serums or moisturizers after your session, not before — products on the skin can reflect or absorb light and reduce effectiveness.

How long does shipping take?

Orders ship within 1-3 business days. Delivery typically takes 7-15 business days within the United States. You'll receive a tracking number by email once your order ships.

What is your return policy?

We offer a 30-day return policy. Items must be in original packaging and unused or gently used condition. See our Refund Policy for full details.

Do you ship internationally?

We currently ship within the United States only. We're working on expanding to additional countries — sign up for our email list to be the first to know.

How do I contact support?

Email us at support@goodlifehealth.co. We typically respond within 24 hours on business days.